Metrix Learning Policies

January 2010

  • Customers must select 3 courses from either the Medcom (healthcare) or the Skillsoft (business) course provider prior to the eTraining license being issued.
  • Once course selection and start up information is received, licenses will typically be issued, via email, within 2-3 business days.
  • Metrix Learning licenses grant access to either Medcom or Skillsoft for the entire 90-day license period. Once a customer selects a learning provider and the Metrix Learning license is issued, the customer is unable to 'switch' learning providers.
  • Customers must start 1 course from either the Medcom or the Skillsoft course catalog within the first 14-days of the license being issued. If at least 1 course is not started within the first 14 days the eTraining license will be deactivated.
  • Customers completing a minimum of 30 hours of Metrix Learning course work from either the Medcom or the Skillsoft learning provider within the 90-day license period are eligible to apply for one 90-day Metrix Learning license extension. Customers have the option of 'switching' learning providers (Medcom to Skillsoft or Skillsoft to Medcom). Requests can be emailed to Extensions are not automatic and will depend on funds being available.